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Shipping policy

VALMORA Shipping Policy

At VALMORA, we are committed to delivering your purchases with speed, care, and precision. Our shipping policy is designed to offer a seamless experience that matches the sophistication of our brand.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options & Delivery Times

We offer the following shipping methods at checkout:

  • Standard Shipping (3–7 business days)

  • Express Shipping (1–3 business days)

  • International Shipping (5–10 business days, depending on destination)

Delivery times may vary based on your location and selected shipping option.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery address and selected shipping method. We offer free standard shipping on all domestic orders over $250.

International Orders

We proudly ship worldwide. Please note:

  • Duties, taxes, and customs fees are not included and are the responsibility of the customer.

  • Delivery times may vary due to customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.

Delivery Issues

If your order arrives damaged, incomplete, or doesn't arrive at all, please contact our customer service team within 7 days of the expected delivery date at valmerocommercial@gmail.com.